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catphil1213 72dpiRecertified as one of the 
"finest smaller charities
Greater Washington has to offer" 
by the Catalogue for Philanthropy

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Cancellation Policies

birdhouseinsnowAdult Programs
Children and Family Programs
Scout Programs
Birthday Parties
Nature Preschool
Nature Travel
School Programs
Summer Camp

 

 

Adult Programs

If the program is cancelled by ANS, you will receive a full refund.

Cancellations made:
6 business days or more in advance: credit voucher minus $5 processing fee
Less than 6 business days in advance: no refund or voucher

About credit vouchers:  Credit vouchers are good for one year from the date of issue. Credit vouchers must be submitted with a future registration form to be valid. Credit vouchers will not be reissued if lost.

About inclement weather cancellations: Sometimes, adult classes are cancelled due to weather conditions. In that case, ANS will try to reschedule the class. If you cannot attend on the new date, you will receive a refund—unless an inclement weather date was printed in the ANS catalog. When inclement weather dates are listed in the catalog, participants are expected to hold that date open in case of rescheduling.

Children and Family Programs

If the program is cancelled by ANS, you will receive a full refund.

Cancellations made:
6 business days or more in advance: credit voucher minus $5 processing fee
Less than 6 business days in advance: no refund or voucher

About credit vouchers:  Credit vouchers are good for one year from the date of issue. Credit vouchers must be submitted with a future registration form to be valid. Credit vouchers will not be reissued if lost.

Scout Programs
Cancellations made:
4 weeks or more in advance: full refund minus $15 processing fee
2-4 weeks in advance: 50% refund minus $15 processing fee
Less than 2 weeks in advance: no refund

All programs run rain or shine.  In the case of severe weather, please contact the Scout Programs Coordinator and we will discuss potential alternatives. In the case of school closings due to inclement weather/snow, programs will be rescheduled at no charge.

Birthday Parties
Cancellations made:
4 weeks or more in advance: full refund minus $15 processing fee
2-4 weeks in advance: 50% refund minus $15 processing fee
Less than 2 weeks in advance: no refund
Membership fees are nonrefundable

Nature Preschool
There are no refunds of the enrollment deposit.

If a student withdrawals for any other reason besides a medical withdrawal or relocation withdrawal, parents are personally liable to pay the full tuition for the balance of the school year unless ANS finds a replacement student to fill the withdrawn enrollment.

Nature Travel
Cancellation notice must be received in writing 30 days before the scheduled departure date to guarantee any refund.

Cancellations made:
Prior to the registration deadline: full refund minus $100 administrative fee.
After the registration deadline: Refunds are based on non-refundable deposits ANS has paid and if a replacement trip participant can be found. If a replacement is found, only the $100 administrative fee will be withheld. Note: For ANS International trips, there may be some variations on the cancellation policy according to the Tour Operator that ANS contracts. Please see the individual trip information for information on cancellation policies.

School Programs
Cancellations made:
4 weeks or more in advance: full refund minus $15 processing fee
2-4 weeks in advance: 50% refund minus $15 processing fee
Less than 2 weeks in advance: no refund

All programs run rain or shine.  In the case of severe weather, please contact the School Programs Coordinator at 8:30 a.m. the morning of your program and we will discuss potential alternatives. In the case of school closings due to inclement weather/snow, programs will be rescheduled at no charge.

Summer Camp
Cancellation requests must be submitted in writing to the Education Office at ANS. You may email your cancellations to Pam Oves.

Cancellations made:
Before close of business April 15, 2013: Full refund less a $25 processing fee per camp.

After April 15, 2013 and at least 10 business days before the first day of selected camps: 50% refund less a $25 processing fee per camp.

Less than 10 business days before camp starts: No refund.

About missed days of camp: There are no refunds for missed days of camp.

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